better broadband

Better Broadband Subsidy Scheme

A guide to the Better Broadband Subsidy Scheme.

The Better Broadband Subsidy Scheme has been developed by the UK government to provide access to a subsidised broadband installation to homes and businesses that are unable to access a broadband service with a download speed of at least 2Mbps and that will not benefit from the superfast broadband roll out.

The subsidy provides support towards the cost of the equipment and installation of a satellite or wireless broadband service, up to the value of £350.

If you currently experience poor broadband speeds, or are unable to obtain an affordable broadband service at all, the scheme will provide you with access to a basic broadband service that will offer speeds of at least 2Mbps.

You can check your broadband download speed over the BT Openreach network using the ADSL checker (opens in a new window). Broadband services may also be available from Virgin Media or other providers.

You can check whether superfast broadband is available at your address using the BDUK superfast broadband checker (opens in a new window).

If you take advantage of this scheme your household or business will still be eligible for a superfast broadband service in the future.

Applications to the Better Broadband Subsidy Scheme can be made until the end of 2017.

If you're eligible for the subsidy you'll be able to choose a service from any of the retail service providers that are part of the scheme. Each of them will offer a variety of packages based on the amount of data you need and the speed of the connection.

Participating satellite, wireless and 4G providers in Derbyshire

Local providers:

National providers:

Our guide to getting a better broadband service is attached to this page, along with the frequently asked questions. If you think you're eligible, you can apply for a subsidy code (opens in a new window). If successful, we'll email you a subsidy code and instructions on how to obtain a subsidised installation.

Guidance for communities looking to combine codes

Broadband Delivery UK (BDUK) has supplied guidance for communities who want to combine the Better Broadband Subsidy Scheme codes to take up a discounted satellite, 4G connection, or to access an existing wireless network. It is advised that you review the guidance attached to this page before making an informed decision.

Please contact us if you would like any more information on this scheme.

Links to useful documents

The following documents are in Portable Document Format (PDF). You can download software to view PDF documents for free from the Adobe website (opens in a new window)

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